I have a 2yr old waterfurnace 5 series. It is an open loop system that pulls from my ground well. Last night my well pump mist have died. We woke up to a cold house and no water. The thermostat no longer turns on. But I can hear the fan running. I opened the unit up and can see a lot of lights flashing. My question is why is my electric emergency heat not working???
The thermostat isn't lighting up? Check your circuit breakers to see if one opened. Maybe you can get power to the thermostat long enough to switch it to emergency heat mode. Well pumps seem to have an annoying habit of dying at the worst possible time. Hopefully it's not the actual pump but something simpler like the pressure switch. If it is the pump, spend the money to get the best replacement you can.
No power to thermostat. Not sure why. All breakers flipped on and off just to check. Pressure switch is good. Have 240v going to well. Continuity down to pump. So has to be bad pump. $2500-$5500 quote. Guy coming soon to replace it. Hoping once water starts running geo unit will operate normally?
I'd recommend pinging your HVAC guy (assuming that's not who'd replacing the pump) to explain why the thermostat has no power and why the emergency heat didn't kick in. I assume your WaterFurnace is still under warranty, but it seems to me that there's something else amiss here. I'm a bit worried that you'll get water back but the furnace won't "reset", so if it were me I'd be putting the call in now to at least pre-alert your HVAC guy to be on stand-by.
They are aware. Wanted to get water back before bringing them out. It is under warranty but apparently the warranty does not cover weekend overtime work. So I would have to wait till monday or pay for the time.
Yes all warm. Well was 24ft deep.... New pump. $1600. Geo came back on no problems. Still need them to fix the backup heat. Should not have failed
I agree. And the thermostat shouldn't have lost power either, so that you could have manually turned on the backup heat. Something's definitely not right there, but at least it's not an emergency. That's definitely not normal.
