Oklahoma ClimateMaster Tranquility Split Not Recommended

Discussion in 'Geothermal Heat Pump Testimonials' started by Fredrick Flinstone, May 1, 2019.

  1. Fredrick Flinstone

    Fredrick Flinstone New Member

    I am writing this to tell you of my experience with ClimateMaster’s Tranquility Split System. We have had issue after issue with our ClimateMaster geothermal unit. ClimateMaster refuses to perform warranty replacement of our air handler and control board until we sign a “Settlement & Confidentiality Agreement, and Release”. We refuse to sign it and have filed a complaint with Oklahoma’s Attorney General Consumer Protection Unit due to breach of contract. The letter we received from the AG office stated that they will look into it but generally they can only do something if a pattern of fraudulent or deceptive practices is shown. This is only accomplished after multiple complaints about the company. If you feel that your experience warrants a complaint to the Attorney General Office to help warn others about ClimateMaster’s poor business practices, please follow the link below and complete the online application.

    https://domino.oag.ok.gov/consumer/complt.nsf/complaint.html
     

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