Recent Content by WF_Inc

  1. WF_Inc
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    WF Series 7 Desuperheater E15 HW Limit Faults

    josephparris, The hot water limit E15 code is not a fault. This alert indicates that the desuperheater high limit has been reached. This code...
    Post by: WF_Inc, May 9, 2013 in forum: Maintenance and Troubleshooting
  2. WF_Inc
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    WF Aurora Controls & ModBus Thermostats

    adorsett, We have reviewed your inquiry with our Vice President of Engineering. WaterFurnace does not currently support third party entities...
    Post by: WF_Inc, Apr 4, 2013 in forum: General Discussions
  3. WF_Inc
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    Water Furnace repair after repair after repair

    CincyDave, Thank you for the additional information. The warranty on your WaterFurnace unit provides the replacement part at no charge, as well...
    Post by: WF_Inc, Mar 20, 2013 in forum: Maintenance and Troubleshooting
  4. WF_Inc
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    Thermostat Lockout

    geek, We apologize for our delay in response. Can you please provide the model and serial numbers of your WaterFurnace unit so we may look into...
    Post by: WF_Inc, Mar 15, 2013 in forum: Maintenance and Troubleshooting
  5. WF_Inc
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    Waterfurnace Thermostat help

    We began sending the 7 Series Software update out to our dealers earlier this week.
    Post by: WF_Inc, Mar 14, 2013 in forum: General Discussions
  6. WF_Inc
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    Waterfurnace Thermostat help

    OH_Bueller, We have been in contact with your contractor in regards to your comments. They have informed us that they addressed these concerns...
    Post by: WF_Inc, Mar 14, 2013 in forum: General Discussions
  7. WF_Inc
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    Water Furnace repair after repair after repair

    CincyDave, We have read your comments and will be more than happy to look into your inquiry further. Can you please provide your model and...
    Post by: WF_Inc, Mar 14, 2013 in forum: Maintenance and Troubleshooting
  8. WF_Inc
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    Thermostat Lockout

    geek, We have read your comments regarding the unit locking out. Were there any fault lights on the WaterFurnace unit?
    Post by: WF_Inc, Feb 22, 2013 in forum: Maintenance and Troubleshooting
  9. WF_Inc
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    My Water Furnace Superheater now leaking...and so are others

    beckman1367, We apologize that we have not responded earlier. It is our understanding that you and your contractor are working with our...
    Post by: WF_Inc, Feb 22, 2013 in forum: Maintenance and Troubleshooting
  10. WF_Inc
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    Waterfurnace Thermostat help

    We are aware of a software issue with this thermostat, and are working with our vendor towards a resolution. The power accumulation algorithm in...
    Post by: WF_Inc, Feb 13, 2013 in forum: General Discussions
  11. WF_Inc
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    WaterFurnace Evaporator Coil Failure

    Jerry_NJ, We will be more than happy to look into this concern further. Can you please provide your model number, serial number, and the name...
    Post by: WF_Inc, Feb 11, 2013 in forum: General Discussions
  12. WF_Inc
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    WaterFurnace Evaporator Coil Failure

    Our Director of Customer Support has left a message for Hitch. We have also been in contact with the contractor and are working to resolve this...
    Post by: WF_Inc, Feb 11, 2013 in forum: General Discussions
  13. WF_Inc
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    Waterfurnace Series 7 Energy Use

    dmj2359, We have read your comments regarding the IntelliZone2 thermostat resetting. We are interested in looking into this further. Could you...
    Post by: WF_Inc, Feb 8, 2013 in forum: Maintenance and Troubleshooting
  14. WF_Inc
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    Waterfurnace Series 7 Energy Use

    We are unsure who josephparris spoke with at WaterFurnace; however, we have reviewed this information with our engineering staff and have...
    Post by: WF_Inc, Feb 8, 2013 in forum: Maintenance and Troubleshooting
  15. WF_Inc
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    Waterfurnace Series 7 Energy Use

    The software issue that we are experiencing has to do with the internal math being calculated incorrectly; unfortunately, the information...
    Post by: WF_Inc, Jan 23, 2013 in forum: Maintenance and Troubleshooting